NOTICE OF PRIVACY PRACTICES (HIPAA)
Your Information. Your Rights. Our Responsibilities.
Innovation Hydration Wellness Center
Effective Date: October 7, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
Innovation Hydration Wellness Center is committed to protecting the privacy and security of your health information.
This Notice describes how we may use and disclose protected health information ("PHI"), your rights regarding that information, and our responsibilities regarding the privacy and security of your health information.
Your Rights
You have rights regarding your health information.
Obtain a Copy of Your Health Information
You may request to inspect or receive a copy of certain health information we maintain about you.
We will provide access as required by applicable law. In certain circumstances, a reasonable cost-based fee may apply.
Request a Correction
If you believe health information we maintain about you is incorrect or incomplete, you may request that we correct or amend it.
We may deny certain requests as permitted by law, but we will explain the reason when required.
Request Confidential Communications
You may ask us to communicate with you about healthcare matters in a particular way or at a particular location.
For example, you may ask us to contact you using a particular telephone number.
We will accommodate reasonable requests as required by law.
Ask Us to Limit What We Use or Share
You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.
We are not required to agree to every request.
When you pay for a healthcare service or item entirely out of pocket, you may have the right to request that information about that service not be disclosed to your health plan for payment or healthcare operations, subject to applicable law.
Obtain an Accounting of Certain Disclosures
You may request a list of certain disclosures of your health information made during the period permitted by law.
The accounting does not include every disclosure, such as many disclosures made for treatment, payment, or healthcare operations.
Obtain a Copy of This Notice
You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.
Choose Someone to Act for You
If another person has legal authority to act on your behalf, such as a legal guardian, healthcare power of attorney, or other authorized personal representative, that individual may exercise applicable privacy rights for you.
We may verify that person's authority before taking action.
File a Complaint
If you believe your privacy rights have been violated, you may file a complaint directly with Innovation Hydration.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Innovation Hydration will not retaliate against you for filing a privacy complaint.
HHS confirms that patients have the right to complain to either the provider or OCR and that retaliation for filing a complaint is prohibited. HHS.gov
Your Choices
For certain health information, you may tell us your preferences regarding what we share.
Depending upon the circumstances and applicable law, this may include sharing information with:
Family members;
Friends;
Caregivers;
Individuals involved in your healthcare;
Persons involved in payment for your healthcare; or
Disaster-relief organizations.
When you are unable to communicate your preference, we may share information when legally permitted and when professional judgment indicates doing so is in your best interest.
Certain uses of health information, including some marketing activities, require written authorization when required by law.
Innovation Hydration does not sell protected health information.
How We May Use and Disclose Your Health Information
Treatment
We may use or share your health information to provide, coordinate, or manage your healthcare.
For example, your healthcare provider may review information collected during an Express Care Visit when conducting your telehealth evaluation.
We may share relevant information with other healthcare professionals involved in your care when permitted by law.
Payment
We may use or disclose health information to bill and receive payment for healthcare services.
Healthcare Operations
We may use and disclose health information to operate our practice and improve the quality of our services.
Examples may include quality assessment, staff training, compliance activities, credentialing, business planning, auditing, and other healthcare operations permitted by law.
Business Associates
We may share protected health information with third-party service providers that perform services for Innovation Hydration involving PHI.
Where required, these organizations are subject to agreements requiring them to appropriately safeguard protected health information.
Public Health and Safety
We may disclose health information for certain public-health and safety activities when authorized or required by law.
These may include disease reporting, preventing or reducing serious threats to health or safety, reporting certain adverse events, and other legally authorized public-health activities.
Required by Law
We may use or disclose health information when required to do so by federal, state, or local law.
Legal and Governmental Requests
When legally permitted or required, we may disclose information in response to certain:
Court or administrative proceedings;
Law-enforcement requests;
Health oversight activities;
Workers' compensation matters;
Government functions; or
Other lawful processes.
Electronic Records and Telehealth
Innovation Hydration may maintain health information electronically and may provide healthcare through telehealth technology.
Telehealth encounters, patient portal communications, related health information, and billing information are subject to applicable privacy and security requirements just like in-person healthcare information. telehealth.hhs.gov
We use reasonable safeguards designed to protect electronic protected health information.
Where HIPAA requires it, telehealth technology vendors handling PHI on our behalf must appropriately safeguard that information and enter into appropriate business-associate arrangements. telehealth.hhs.gov
Our Responsibilities
Innovation Hydration is required to:
Maintain the privacy and security of protected health information as required by applicable law;
Provide you with this Notice describing our privacy practices and legal duties;
Follow the privacy practices described in the Notice currently in effect;
Notify affected individuals following certain breaches of unsecured protected health information as required by law; and
Respect your rights concerning protected health information.
We will not use or disclose your information in ways not described in this Notice unless permitted or required by law or you authorize us in writing.
When authorization is required and you provide it, you may revoke that authorization in writing, subject to applicable limitations.
These responsibilities track the current HHS model Notice of Privacy Practices. HHS.gov
Changes to This Notice
We may change the terms of this Notice and our privacy practices.
Changes may apply to health information we already maintain as well as information received in the future, as permitted by law.
The current Notice will be available:
On our website;
Upon request; and
At our office as applicable.
Questions or Privacy Complaints
For questions about this Notice, requests involving your health information, or privacy complaints, contact:
Privacy Officer
Innovation Hydration Wellness Center
1737 Powdersville Rd.
Easley, SC 29642
Phone: (864) 200-2015
Website: InnovationHydrationIV.com
Email: Info@innovationhydrationiv.com
You may also submit a complaint to the U.S. Department of Health and Human Services Office for Civil Rights. HHS provides complaint instructions through its Office for Civil Rights. HHS.gov
Innovation Hydration will not retaliate against you for exercising your privacy rights or filing a complaint.